Switch from Fresha to WhatsApp bookings and payments
Salon, spa, beauty and wellness businesses move to bookings and payments inside WhatsApp, paid into their own Yoco, Payfast or Paystack account. We move your clients, services, staff and upcoming appointments for you, free.
Checkout conversion
The Peace Lab moved from Fresha and completes 58% of the checkouts clients start
Accepting payments
What we migrate for you
Our team does the move, so your front desk keeps working and your clients keep booking.
Every client comes with you.
We import your client list from your Fresha export: names, phone numbers and email addresses, ready for bookings, reminders and broadcasts on WhatsApp.
- Client names and phone numbers
- Email addresses
- Ready for WhatsApp reminders
from chat to checkout
The shortest line between 'Hello' and 'Done.'
Your customers are already on WhatsApp, don't send them away to slow contact forms or email threads. Syncli keeps the entire journey inside the chat, making it seamless for leads to qualify, decide, and pay in seconds.
Taking payments from day one.
When The Peace Lab moved from Fresha to Syncli, clients could book and pay in the same WhatsApp chat straight away. Today the studio completes 58% of the checkouts clients start.
- Migration done for you.
- No cost to switch.
- Payments into your own account.
Checkout conversion (The Peace Lab)
Why businesses move from Fresha to Syncli
Most salon, spa and wellness clients already message you on WhatsApp to ask about treatments and book. With Syncli, that same chat becomes the booking system: clients pick a location, service, staff member and slot in a form inside WhatsApp, pay a deposit or the full amount, and get reminders, without downloading an app or visiting a website.
- Bookings where clients already are. No separate app or link to remember. See WhatsApp bookings.
- Payments into your own account. Deposits and payments go straight to your Yoco, Payfast or Paystack account, and Syncli takes no cut of your sales. See WhatsApp payments.
- One inbox for every branch. Front desks across all locations work one WhatsApp number from a shared inbox, with each client's history in view.
- Automation that answers for you. Chat flows and the AI agent answer questions about treatments, prices and availability 24/7.
- Retail products too. Sell aftercare and retail ranges from a WhatsApp catalogue.
How the migration works
You don't need to rebuild anything yourself. The Syncli team handles the move, free of charge:
- 1. Book a call. We look at your locations, services and staff, and agree a switch-over date.
- 2. Export from Fresha. We guide you through exporting your client list and appointment data from your Fresha account.
- 3. We import your clients. Names, phone numbers and emails go into Syncli as contacts.
- 4. We set up services, prices and staff. Your menu and team are rebuilt in Syncli for every location.
- 5. We carry over upcoming appointments. Bookings made before the switch are in Syncli, so nothing is missed on the day.
- 6. We connect WhatsApp and payments. Your WhatsApp Business number on the official API, plus your Yoco, Payfast or Paystack account.
- 7. Tell your clients. Send a WhatsApp broadcast with your new booking link, and update the link on Instagram, Google and your website.
Once you're live, every new booking, deposit and reminder runs on WhatsApp. Read our guide to taking bookings and deposits on WhatsApp for tips on deposit and cancellation rules.
Case study: The Peace Lab moved from Fresha
Amber Trimm founded The Peace Lab in Elsies River as a calm, personal space centred on Japanese Head Spa treatments. Bookings ran through Fresha, but it couldn't take payments the way the studio needed, so bookings, reminders and payment follow-ups were handled by hand.
The Peace Lab moved to Syncli's storefront, booking system, online payments and WhatsApp automation. Clients now book and pay in the same WhatsApp chat they already used to message the studio.
“I was able to start accepting payments immediately. With Fresha I did not have that capability.” Amber Trimm, founder of The Peace Lab
- 58% of checkouts clients start are completed.
- Day 1: taking payments from the first day on Syncli.
- 4 Syncli features in use: storefront, booking system, online payments and WhatsApp automation.
Read the full Peace Lab case study.
What it costs
The migration itself is free. After that you pay a flat monthly Syncli plan in rand: Pro from R1,800/month includes the booking system, online payments, and unlimited seats, and Business from R5,300/month adds AI agents and dedicated onboarding. Payment providers charge their normal transaction fees, and Meta charges for reminders and other template messages. See pricing and our WhatsApp API pricing guide.
Plan your move from Fresha.
Book a 30-minute call. We'll look at your setup, explain what we migrate and agree a switch-over date that suits your team.
- Free migration
- Clients, services, staff and bookings moved
- No commitment
FAQs
Questions about switching from Fresha.
Yes. The Syncli team does the migration for you at no extra cost. You only pay your Syncli plan once you're live, from R1,800 a month, plus your payment provider's normal fees.
Compare
Switching on your own vs a Syncli migration
On your own
