Changelog · Latest release Nov 1, 2026
We’re building
Syncli in the open.
Every update to Syncli, written down. See what we ship in every release, the fixes behind it and why we made each change.
Applies to: All plans
Every update,
written down.
- Up nextComing soon
Enhanced broadcasts with analytics
Send WhatsApp broadcasts to the right segments, then see delivery, reads and replies for every campaign.
- Nov 12026 · #11NewAll plans
New plans: Pro, Business and Enterprise
Pro is a flat R1,800 a month with unlimited contacts and seats. Business is priced by monthly active contacts and adds AI agents. Every plan now includes AI credits and 24/7 support.
Read the release - Oct 212026 · #10Fixv1.9.1 · Stability
Smoother logins, Facebook settings and catalog sync
A stability release: Facebook disconnects show straight away, team members log in without trouble, and catalog items load faster.
Read the release - Oct 212026 · #9Newv1.9.0 · Inbox
Create orders, send payment links and book services in the chat
Build a cart, send a payment link, book an appointment and track every order without leaving the WhatsApp conversation.
Read the release - Oct 122026 · #8ImprovedAll plans
A new look across Syncli
A redesign of the whole platform: one layout for every table and dashboard, a merged store screen, billing history and upload progress bars.
Read the release - Sep 272026 · #7Newv1.7.0 · WhatsApp
WhatsApp Flows, a shared inbox and message templates
Build native WhatsApp Flows, manage every conversation from one shared inbox, and create message templates inside Syncli.
Read the release - Sep 32026 · #6Newv1.6.0 · Contacts
Bulk contact imports
Import your customer contact lists into Syncli in one go, plus a shorter WhatsApp checkout.
Read the release - Aug 312026 · #5Improvedv1.5.0 · Bookings
Staff calendars, blocked dates and automatic slot recovery
Separate calendars per staff member, blocked dates for holidays and maintenance, and abandoned checkouts that free their slots automatically.
Read the release - Aug 202026 · #4Newv1.4.0 · Teams
Teams, staff invites and multi-staff bookings
Invite your team into an organisation, give each staff member their own calendar, pricing and availability, and load long customer lists faster.
Read the release - Mar 122026 · #3NewWhatsApp Cloud API
Syncli is an official Meta Tech Provider
Meta approved Syncli as a Tech Provider for the WhatsApp Cloud API, opening up payments, catalogs and team replies on one number.
Read the release - Mar 42026 · #2ImprovedOnboarding
A faster setup: goal-based onboarding and live previews
Setup is tailored to your goal, your storefront is live as soon as you register, and you see what customers see while you set up.
Read the release - Feb 242026 · #1Newv1.1.0 · Payments
Yoco payments, pre-orders and a new dashboard
Accept online payments through Yoco, take pre-orders, and see when your customers are most active on the new dashboard.
Read the release
Conversational commerce has become a hot topic lately, as more businesses adopt AI. That’s why we believe being open and transparent about what we release shows our continuous commitment to building a service that complements your business.
So we write down every update here: what we shipped, what we fixed and what we changed because of you.
LyleFounder, SyncliQuestions,
answered.
Every few weeks. Small fixes go out as soon as they're ready, and bigger features are added here when they're live for customers.
See what’s next, first-hand.
Book a 20-minute call and we’ll show you the latest in Syncli, set up for how your team works.