WhatsApp integrations for payments, CRM and Meta

How payment integrations work

You connect your own Yoco, Payfast or Paystack account once. From then on, when a customer checks out from your WhatsApp catalogue, books a slot or confirms an order, Syncli creates a payment link for the right amount, sends it in the chat and marks the order as paid when the provider confirms. Money goes straight into your account, and Syncli takes no cut.

Our guide to accepting payments on WhatsApp in South Africa compares Yoco and Payfast fees.

Salesforce integration

If your sales or service teams work in Salesforce, Syncli keeps it up to date with WhatsApp. New WhatsApp contacts and leads are created or updated in Salesforce, and conversations are logged against the matching record, so your team sees WhatsApp activity alongside every other touchpoint without copying anything across.

Agents keep replying from Syncli's shared team inbox, with chatbots and the AI agent handling the first response, while Salesforce stays your system of record. Talk to us about connecting your Salesforce org.

Custom integrations

Enterprise plans include custom integrations and automations with your own systems, such as CRMs, booking systems or order management. Talk to sales about what you need.