# Syncli

> Syncli is a WhatsApp Business platform for South African businesses. It is an official Meta Tech Provider built on the WhatsApp Cloud API, and helps businesses capture and qualify leads with automated chat flows, sell and take payments inside WhatsApp, support customers from a shared team inbox with an AI agent, and bring customers back with broadcasts and reminders.

## Key facts

- Company: Syncli Pty Ltd, Pretoria, South Africa (210 Amarand Avenue, Menlyn Maine, Pegasus Building 1, Pretoria, 0181).
- Official Meta Tech Provider using the official WhatsApp Business (Cloud) API, so accounts stay compliant with Meta's policies.
- Core features: shared team inbox, automated WhatsApp Flows and chatbots, AI agent, WhatsApp catalogue and checkout, payment links (Yoco, Payfast, Paystack), bookings and appointments, CRM, broadcast campaigns, order notifications and reminders.
- Who it's for: small and growing businesses that sell, book or support customers on WhatsApp, such as retail, e-commerce, beauty, fitness, healthcare, real estate, insurance, education, travel and car dealerships.
- No developer needed: businesses connect a WhatsApp Business number and Meta Business Portfolio through a 'Login with Facebook' flow.
- Pricing is in South African Rand (ZAR); see the plans below.
- Contact: info@syncli.co, WhatsApp +27 66 275 4116, or book a 20-minute demo at https://calendly.com/lyle-syncli/20min.

## Main pages

- [Home](https://syncli.co): Overview of Syncli, features, results and customer stories.
- [Pricing](https://syncli.co/pricing): Plans, prices in ZAR and a full feature comparison.
- [Case studies](https://syncli.co/case-study): How South African businesses use Syncli on WhatsApp.
- [FAQs](https://syncli.co/faqs): Getting started, the official WhatsApp API, payments and the AI agent.
- [Contact](https://syncli.co/contact): Talk to the Syncli team.

## Pricing

- Pro: R1,800/month. For active sellers moving real volume and want to scale. Up to 1,000 monthly active contacts. Includes: Official Meta WhatsApp API, Unlimited Online Payments, Automated Order Notifications, WhatsApp Booking System, Unlimited Products.
- Business: R5,300/month. For teams scaling their WhatsApp operations with AI. Up to 5,000 monthly active contacts. Includes: Syncli AI Agent (Auto-Sales), Bulk Inventory Management, Advanced CRM & Customer Insights, Priority WhatsApp Support.
- Enterprise: custom pricing. For large organisations with custom requirements. Unlimited monthly active contacts. Includes: Custom integrations, Custom automations, Unlimited seats, Dedicated account manager, SLA guarantee, Priority support.

## Use cases

- [WhatsApp for Sales](https://syncli.co/use-cases/sales): Capture every enquiry, qualify leads automatically and get paid in the chat, so no deal goes cold waiting for a reply.
- [WhatsApp for Support](https://syncli.co/use-cases/support): Answer common questions instantly, share one inbox across your team and keep every customer's history in view.
- [WhatsApp for Marketing](https://syncli.co/use-cases/marketing): Send targeted WhatsApp broadcasts, promotions and reminders that start real conversations, then turn the replies into sales.

## Industries

- [WhatsApp Business for Insurance](https://syncli.co/industries/insurance): Qualify policy leads, handle claims inquiries, and automate renewals straight from the chat.
- [WhatsApp Business for Banks](https://syncli.co/industries/banks): Verify, onboard and update customers in secure WhatsApp conversations instead of long call queues.
- [WhatsApp Business for Real Estate](https://syncli.co/industries/real-estate): Qualify buyers, share listings, and book viewings straight from the chat.
- [WhatsApp Business for Property Management](https://syncli.co/industries/property-management): Manage tenant maintenance requests, rent reminders, and lease inquiries directly via WhatsApp.
- [WhatsApp Business for Car Dealerships](https://syncli.co/industries/car-dealerships): Book test drives, showcase vehicle catalogs, and follow up with auto buyers instantly in chat.
- [WhatsApp Business for Travel Agencies](https://syncli.co/industries/travel-agencies): Share custom itineraries, handle bookings, and manage instant travel support straight from WhatsApp.
- [WhatsApp Business for E-Commerce](https://syncli.co/industries/e-commerce): Recover abandoned carts, broadcast flash sales, and process instant WhatsApp payments seamlessly.
- [WhatsApp Business for Driving Schools](https://syncli.co/industries/driving-schools): Fill your lesson calendar, collect payments and get learners to test day, all on WhatsApp.
- [WhatsApp Business for Educational Institutions](https://syncli.co/industries/educational-institutions): Handle admissions inquiries, automate fee reminders, and engage prospective students through WhatsApp.
- [WhatsApp Business for Adventure & Tours](https://syncli.co/industries/adventure-tours): Answer trip enquiries, take bookings and deposits, and send pre-trip reminders and weather updates in chat.
- [WhatsApp Business for Retail](https://syncli.co/industries/retail): Showcase product catalogs, drive repeat purchases, and manage order tracking directly in chat.
- [WhatsApp Business for Recruiters](https://syncli.co/industries/recruiters): Screen candidates, schedule interviews, and streamline talent communication straight from WhatsApp.
- [WhatsApp Business for Consultants & Coaches](https://syncli.co/industries/consultants-coaches): Qualify inbound leads, book client sessions, and deliver high-touch coaching updates via chat.
- [WhatsApp Business for Startups](https://syncli.co/industries/startups): Scale customer onboarding, drive user acquisition, and automate growth loops directly on WhatsApp.
- [WhatsApp Business for Wholesale & Trade](https://syncli.co/industries/wholesale-trade): Take repeat orders, share price lists and collect payments from your trade customers on WhatsApp.
- [WhatsApp Business for Shopping Centre Kiosks](https://syncli.co/industries/shopping-centre-kiosks): Keep selling after shoppers walk away: take orders, payments and repeat business on WhatsApp.
- [WhatsApp Business for Doctors](https://syncli.co/industries/doctors): Manage patient bookings, send appointment reminders, and handle routine medical inquiries straight from chat.
- [WhatsApp Business for Pharmacies](https://syncli.co/industries/pharmacies): Process prescription refills, coordinate home deliveries, and answer health queries via WhatsApp.
- [WhatsApp Business for Fitness](https://syncli.co/industries/fitness): Handle gym memberships, schedule personal training sessions, and send workout reminders in chat.
- [WhatsApp Business for Beauty](https://syncli.co/industries/beauty): Book salon appointments, showcase treatment menus, and manage client follow-ups directly through WhatsApp.
- [WhatsApp Business for Hair Salons](https://syncli.co/industries/hair-salons): Fill your chairs with WhatsApp bookings, take deposits in chat and send reminders that cut no-shows.
- [WhatsApp Business for Spas & Wellness Centres](https://syncli.co/industries/spas-wellness-centres): Book treatments, sell packages and vouchers, and keep guests coming back, all through WhatsApp.
- [WhatsApp Business for Aesthetics Clinics](https://syncli.co/industries/aesthetics-clinics): Turn treatment enquiries into consultations, take deposits and follow up with clients after every procedure on WhatsApp.
- [WhatsApp Business for Chiropractors & Therapists](https://syncli.co/industries/chiropractors-therapists): Let patients book, reschedule and get session reminders on WhatsApp, so your practice runs on time.
- [WhatsApp Business for Yoga & Pilates Studios](https://syncli.co/industries/yoga-pilates-studios): Fill classes, sell class packs and memberships, and keep students practising with WhatsApp reminders.
- [WhatsApp Business for Sauna, Cold Plunge & Recovery Studios](https://syncli.co/industries/sauna-cold-plunge-recovery-studios): Take session bookings, sell memberships and keep members on their recovery routine, all on WhatsApp.
- [WhatsApp Business for Golf Clubs](https://syncli.co/industries/golf-clubs): Let golfers book tee times, pay green fees and get club updates on WhatsApp instead of calling the pro shop.
- [WhatsApp Business for Sports Clubs](https://syncli.co/industries/sports-clubs): Handle registrations, collect fees and keep members and parents updated, all from one WhatsApp number.
- [WhatsApp Business for Padel & Tennis Clubs](https://syncli.co/industries/padel-tennis-clubs): Let players book courts, pay and find a game on WhatsApp, and keep every court full from first light to last.
- [WhatsApp Business for Leisure & Activity Centres](https://syncli.co/industries/leisure-activity-centres): Sell tickets, book parties and group visits, and fill quiet days with offers sent on WhatsApp.
- [WhatsApp Business for Hotels & Accommodation](https://syncli.co/industries/hotels-accommodation): Take direct bookings, answer guest questions instantly and handle requests during the stay, all on WhatsApp.
- [WhatsApp Business for Events & Venues](https://syncli.co/industries/events-venues): Qualify event enquiries, share quotes, take deposits and coordinate every detail with clients on WhatsApp.
- [WhatsApp Business for Pet Grooming & Boarding](https://syncli.co/industries/pet-grooming-boarding): Book grooms and boarding stays, take deposits and send pet parents updates and photos on WhatsApp.
- [WhatsApp Business for Veterinary Practices](https://syncli.co/industries/veterinary-practices): Let pet owners book consultations, get vaccination reminders and reach your team on WhatsApp.

## Case studies

- [The Peace Lab case study](https://syncli.co/case-study/the-peace-lab): Beauty & Wellness. Migrated from Fresha to Syncli to automate bookings and accept payments at scale—directly on WhatsApp. Result: 58% checkout conversion rate.
- [Printrose case study](https://syncli.co/case-study/printrose): Printing & Branding. Uses Syncli to build structured custom orders and collect automated payments at scale—all inside WhatsApp. Result: 10k messages received.

## Optional

- [Full llms.txt](https://syncli.co/llms-full.txt): Everything above plus all FAQ answers.
- [Privacy policy](https://syncli.co/privacy-policy)
- [Terms and conditions](https://syncli.co/terms)
- [Refund policy](https://syncli.co/refunds)
- [System status](https://status.syncli.co)
- [LinkedIn](https://za.linkedin.com/company/syncli-co)