Create orders, send payment links and book services in the chat

Until now, closing a sale meant leaving the chat: open the catalog, build the order somewhere else, come back with a link. This release keeps your team in the conversation from first question to payment.

One chat, start to finish

A customer asks about a product. Your agent sends a catalog card with the image, or a full cart summary. The customer says yes, so the agent builds the order right there: catalog items, custom pricing or a discount, and delivery or collection.

Then a payment link goes out with an itemised breakdown. Ask for the full amount or a deposit. The delivery address is collected at checkout, so nobody has to type it into the chat.

Selling a service instead? Pick a date, time and staff member mid-conversation. Syncli holds the slot until the deposit or payment comes in.

Keep track

• Every order attached to a conversation shows its status: Awaiting EFT, Link expired, Needs refund and more.
• A red unread badge shows new WhatsApp chats wherever you are in the dashboard.

Learn more about WhatsApp payments