Printrose

Uses Syncli to build structured custom orders and collect automated payments at scale—all inside WhatsApp.

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ClientPrintrose
IndustryPrinting & Branding
ServicesStructured WhatsApp Data, Customer Retention
Printrose

The challenge

Custom print and branding orders come with a lot of detail: the product, quantities, sizes, artwork and a deadline. When that detail arrives as free-text WhatsApp messages, it has to be pieced together by hand before a job can be quoted, paid for and sent to print.

What we did

Printrose uses Syncli to keep the whole order inside WhatsApp:

  • Structured orders. Order flows collect the details each job needs, so orders arrive complete and consistent.
  • Automated payments. Payment links are sent in the chat, so jobs are paid for before they go to print.
  • Customer retention. Every customer's orders and conversations are saved, which makes repeat orders quicker to handle.
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The outcome

Printrose now runs its custom orders and payments inside WhatsApp, with more than 10,000 customer messages received through Syncli.

10kMessages received