Privacy Policy
Effective Date: 9 May 2025 Welcome to Syncli (https://syncli.co) (“Syncli,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, platform, and services (collectively, the “Services”). By accessing or using Syncli, you agree to this Privacy Policy. If you do not agree, please do not use our Services.
- Information We Collect
We may collect the following types of information:- Business & Account Information:Name, Email address, Business name, WhatsApp number, Payment setup details.
- Order & Transaction Data:Product information, customer details, order history, and payment status.
- Usage Information:Pages you visit, actions taken on the platform, device/browser details, IP address.
- Cookies & Tracking Technologies:We use cookies and similar technologies to improve functionality, analyze usage, and enhance your experience.
- How We Use Your Information
We use your information to:- Provide, operate, and maintain the Syncli platform
- Enable you to manage and process customer orders via WhatsApp
- Facilitate payments through third-party providers
- Personalize your experience and improve our Services
- Communicate with you, including service updates and support
- Ensure security, prevent fraud, and comply with legal obligations
- Sharing Your Information
We do not sell your personal information. We may share information only with:- Service providers who help us operate (e.g., hosting, payment processing, analytics).
- Authorities if required by law, regulation, or to protect Syncli’s rights and users.
- Business customers — when you use Syncli to transact, order and payment data may be shared with the relevant merchant or customer.
- Your Choices
You have control over your information:- Update or delete your account details in your dashboard
- Opt out of marketing emails anytime via “unsubscribe” links
- Disable cookies via your browser settings
- Data Security
We implement reasonable technical and organizational safeguards to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. - Children's Privacy
Syncli is intended for business use by individuals 18 years and older. We do not knowingly collect data from children under 18. - International Users
If you are accessing Syncli from outside South Africa, please note your information may be transferred to and stored in South Africa or other locations where our servers and service providers are based. - Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Continued use of Syncli after changes means you accept the updated policy. - Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Syncli Support
Email: info@syncli.co