Privacy Policy

Effective Date: 9 May 2025
Welcome to Syncli (https://syncli.co) (“Syncli,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, platform, and services (collectively, the “Services”). By accessing or using Syncli, you agree to the terms of this privacy policy. If you do not agree, please do not use our Services.

1. Information We Collect
   We may collect the following types of information:
   • Personal Information: Name, Email address, Profile information (such as your bio, profile photo, qualifications), Payment information (if applicable)
   • Usage Information: Pages you visit, Time spent on the platform, Mentor/mentee interaction data, Device and browser information, IP address
   • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, analyze usage, and improve our Services.
2. How We Use Your Information
   We use your information to:
   • Provide, operate, and maintain the Syncli platform
   • Facilitate mentorship connections between teachers
   • Personalize your experience
   • Communicate with you, including service updates and support
   • Improve our Services through analytics and feedback
   • Ensure security and prevent fraud
   • Comply with legal obligations
3. Sharing Your Information
   We do not sell your personal information.
   We may share your information with:
   • Service providers that help us operate the platform (e.g., hosting, payment processing)
   • Other users when you participate in mentorship programs (e.g., your profile is visible to potential mentees/mentors)
   • Authorities if required by law or to protect Syncli’s rights
4. Your Choices
   You have control over your information:
   • You can update or delete your profile information at any time.
   • You can opt out of marketing emails by clicking “unsubscribe” at the bottom of any email.
   • You can disable cookies through your browser settings.
5. Data Security
   We implement reasonable security measures to protect your information.
   However, no system is 100% secure, and we cannot guarantee absolute security.
6. Children‘s Privacy
   Syncli is intended for users who are 18 years and older.
   We do not knowingly collect data from children under 18.
7. International Users
   If you are accessing Syncli from outside South Africa, please note that your information may be transferred to, stored, and processed in South Africa and other countries where our servers are located.
8. Changes to This Privacy Policy
   We may update this Privacy Policy from time to time.
   We will notify you of any significant changes by posting the new policy with a new effective date.
9. Contact Us
   If you have any questions about this Privacy Policy or our practices, please contact us at:
   
   Syncli Support
   Email: info@syncli.co